How words and rollover work

Each plan gives you a set number of words every month. Words you do not use roll over for one month. Top-up and sign-up words never expire.

Monthly words by plan

  • Basic: 15,000 words a month
  • Pro: 40,000 words a month
  • Max: 100,000 words a month

Yearly plans get the same monthly amount, refilled every month for the whole year.

Rollover

When your words refill, unused plan words from the month before are kept for one more month. Older unused plan words expire at that point.

Which words are used first

Plan words are used before top-up and sign-up words, so the words that never expire are kept for last.

Where to see your balance

Your remaining words are shown at the top of every page when you are signed in, and in My account together with the date of your next refill.

Still need help?

Send us a message and we will answer, usually within a day.

Contact support