Answers about plans, billing, results and your account.
Cancelling, refunds, rollover, top-ups and plan changes.
How to cancel your planRefund policyHow words and rollover workBuying a top-upChanging your planRunning texts, limits, word counts and detector scores.
Per-run limitsHow words are countedGetting the best resultsWhy a detector can still flag a resultUsing the AI detectorYour data, your text and deleting your account.
Deleting your accountYour text and privacySend us a message and we will answer, usually within a day.